Refund Policy

Refund Policy

Risk-free money back policy is guaranteed to enhance your experience. Any order made within 24 hours could apply for a refund. Please check the following limitations of our Refund Policy:

Refund Limitations

We can give you a full refund when:
We cannot manage to deliver your order on time because of our mistakes (include but don’t limit to: we don’t have any stock, we forget to deliver your order, etc.).
We cannot perform the refund when:
1. You don’t get the order on time because of your mistakes (include but don’t limit to: you submit the wrong order information, you don’t want this order for personal reasons, etc.).
2. The order has been completed over 24 hours.

Refund Process

1. Customers shall send an email to [email protected] ask for the refund.
2. We’ll examine your order issue as soon as your request was submitted.
3. If your order fits our Refund Policy, we’ll manage the refund in 24 hours.
Please notice:
Even though we’ll refund immediately after your order was verified, the arrival time of the money may vary with different payment method. Please confirm refund with your payment service provider.

Contacting Us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to [email protected]
The Refund Policy of FUTeamGo was last updated on 13 December 2019